Customer Service


We are here to help you with your purchase every step of the way. Hopefully you can find all the information you need on the webpage, but you are always welcome to reach out for any question you may have. Either go to 'Contact Us' or simply mail us at

Size guide - in order for our customers to find the correct size from the start, we have a size guide added under each product where you can find several measurements of the actual product. We also strongly suggest reading the product description for any general information. 

Shipping information - please visit 'shipping and deliveries'

Returns - please visit 'returns and claims'

Payments - this website supports a variety of payments methods. The first two options that you will see are the express checkout options - google pay & apple pay. If you prefer to pay in a different method, you can continue in the checkout process and pay with credit card (mastercard, visa, amex) or Klarna (in selected countries). 

With a passion for creating

Mountain Tales

The name Mountain Tales sums up the essence of what we are truly about - creating memories and stories in the great outdoors. There is nothing better than going off the grid to recharge the batteries and have fun. Our values are strongly inspired by the climbing culture as we have come to know it. Respect and care for the environment, friendships across agegroups & lack of prestige.

Mountain Tales Design was founded 2021 and is based in Tullinge, a suburb to Stockholm. It's is a 100% family owned business looking to grow organically through continous developments based on feedback from the customer community.